by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#1370 - Not able to use workflows

Closed Bug? created by karel 3 years ago

When I try to make a workflow which contains anything from your app it freezes after saving the condition. It says only "
When these conditions are met:".

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hi Karel, I can help with this. Can you describe the workflow you were trying to create? Which module did you select for the workflow definition?

    I just tested on a similar instance as yours and I'm not able to replicate the issue. Feel free to send any screenshots to support@sugarchimp.com if you think it would be helpful.

    Thanks!

  2. karel member avatar

    karel

    3 years ago

    Great support. We are fixing this via e-mail now. Quick response, thanks!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Just closing the loop here. We were able to get this resolved. There were some odd repeating webhooks being fired from the MailChimp side that caused SugarChimp not to work properly. Once we cleared out the subscribers that were causing the issues, things started running again.

    Closing the case for now. Let me know if you need anything else. Thanks!

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