Reliable, simple-to-use plugin for enabling one-on-one and conference-room communication via video, phone, chat, and SMS with internal users and external contacts. Keep connected with your colleagues and your contacts.
Phone Calls
The PixelRiver Unified Communications Module enables you to make outbound VoIP calls directly from within the SugarCRM interface.
There are two ways to make a call:
- First, you can click on any phone number in a contact record. This will initiate the call.
- Second, you can click on the Phone Icon beneath the Company Information Section of a contact record. This will place a call to the default phone number.
To end a call, click on the End Call Button in the lower right corner of the Dashboard.
9 years ago
Can you create a video to show this feature in action, both outgoing and incoming calls please?
9 years ago
Hi, Vincent I have asked Jason to update the site with the information you have requested.. We should have it by the end of the week.
John