by PixelRiver

Reliable, simple-to-use plugin for enabling one-on-one and conference-room communication via video, phone, chat, and SMS with internal users and external contacts. Keep connected with your colleagues and your contacts.

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Overview

The PixelRiver Unified Communications Module enables the following additional functionality within your SugarCRM system:

  • Presence - know when other users are logged in to the SugarCRM system and engage them in real-time chat or video conversations
  • Video conferencing - initiate a point-to-point (single receiver) video conference with another SugarCRM user
  • Video meeting room - create a multi-person video meeting room similar to Google Hangouts including screen sharing
  • Phone call - place a phone call directly to a contact using just your computer
  • Text messaging - engage in text-message conversations with both SugarCRM contacts (via SMS) and other users
  • Desktop screen sharing - share your desktop or an open application window with other video conference participants
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