by iDevIT

Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).

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Admin Guide

Connect as another user

Sudo Login adds a new action for all CRM Administrators.

Upon installation and licence validation, you'll find a new button in application footer at bottom-right corner. sudoLogin.png

Clicking the button will open a new application drawer asking you to select the user you want to log in : Popup.png

Please note that Sudo Login only list : - Active users - Regular users

Select a User and then click "Login as " : SelectAndConfirmUser.png

You will be connected and then redirected to this user's homepage.

Disconnect from the user workspace

When you have finished configured the user's workspace (filters, reports, homepage, ...) you can logout and be back to your admin session in one click.

In application footer, you'll find a specific link, and the "Sudo Login" action will be changed as "Back to Admin session" : Disconnect.png

Configuration options ?

Sudo Login is really straight forward. There's no configuration options available right now. If you have any feature request, please let us know.

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  • "Great and responsive customer service! There was a conflict with one of the recent Sugar upgrades and iDevIT was quick to respond and resolve the issu..." - cpike

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