by iDevIT

Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).

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Installation Guide

Installing the Add-on

The module installation is really straight forward. You only have to use the module loader of SugarCRM.

Following instructions are so reserved for new admin users that are not yet familiar with the regular steps to use the module loader.

1. Download the module


Click the Try It Now button to list the currently published plans. Choose your plan, and start your trial (or purchase the module) After having confirmed your information, the download will be processed and you'll receive a zip file.

2. Connect to SugarCRM

Connect to SuiteCRM using an ADMINISTRATOR credential


3. Go to admin pannel

On the upper-right corner, locate the username and click the arrow to display the menu. Choose Admin to enter Administration Pannel.


4. Enter Module Loader

In the Administration pannel, scroll down to "Developer Tools" and locate Module Loader


5. Select Archive

In the file upload dialog, choose the previously downloaded zip File. Then press Upload Button


6. Proceed to install

Click the install button next to the new row displayed on the uploaded module's table


7. Click Commit

Click the big Commit button


7. Enter licence information

After a few seconds, you will be redirected to Licence configuration.

Sugar OnDemand : You might need to manually go to licence editing via the admin pannel : https://YOUR_SUGAR_URL/index.php#bwc/index.php?module=SudoLoginAddon&action=license

Enter here the Store licence key provided (you'll receive a key even for the trial version) Then press validate.


Congratulations, the module is now installed and ready to use ! Proceed to Admin Guide to discover how to use the module.

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