Sudo Login for SugarCRM 8/9/10.0/10.1/10.2 allows SugarCRM Administrators to log in as a different user without knowing or entering their password in one click. This process is also known as Masquerade.
NOW Compatible with Sugar OnDemand 10.2 (Q4-2020 release)
The module has been totally rewritten to rely on the modern (Sugar8 and +) API and capabilities. Using the module, Sugar Administrators will be able to perform two of the most frequent actions Admins are doing on usual basis :
- Setup / Configure user's personnal workspace, that is specially useful for team's newcomers to avoid letting them start from a blank CRM page !
- Simplify Support Tasks by letting Admins assist users step by step, or test / reproduce any behavior or issue within the CRM using a specific user's worskspace (every admin know that most of the problems does not occur while using the admin privileges)
Log in as a user will give all this user's specific settings, rights, privileges, access to records, reports, filters, ...
This module is a must-have in any CRM implementation, and our customers are using it for years. Don't wait and give it a try, you'll not regret it.
Sudo Login is available on your SugarCRM Homepage, right in the footer, for all Admin users :
A new Sugar drawer will scroll down and offer you to select the regular user as you want to log in :