Key Events at Your Fingertips with Timeline Viewer
This is a really interesting solution to a common problem of things falling through the cracks. From a dashboard, list view, specific record, etc you can see every event that has happened with TimeLine Viewer.
Need to drill down and only see specific events? The TimeLine Viewer includes the ability to filter these views to what is most useful for you.
Have specific events that matter to your business? You can define those custom events using the Logic Builder tool so that they are registered and display in the viewer.
New SecuritySuite Features Including Multiple Assigned Users
When I first released the alpha version of SecuritySuite over 10 years ago I could not imagine it being used by tens of thousands of businesses every single day. Today, SuiteCRM includes a basic version of SecuritySuite by default. Wow! I am forever grateful.
This leads me to the big announcement. I have never posted a blog about SecuritySuite before, but I am so excited about these new capabilities and plans that I had to share them. These are not included in SuiteCRM by default. Please humor me for a few minutes and read on.
GDPR compliance simplified for SugarCRM
GDPR has been a hot topic for the past few months as it impacts just about every business and includes requirements that could add considerable effort in order to be in compliance. KIMANU put together a great solution to simplify that effort with a host of tools.
Free Marketing Automation for Everyone
As recently announced by MailChimp, all plans now include their marketing automation features for free. Even the Forever Free plans. What does this mean to you? Now you can build out your customer journey, with personalized automations, at no extra cost.
New Sugar Service Packages to Kick Start Your Business
We have always been about providing you the solutions you need to get the most benefit out of Sugar for you business. But until today, we did that only with off-the-shelf SugarCRM add-ons. Starting now, you can also find off-the-shelf service packages to give your business the kick start it needs.
The first release of service packages come from Intelestream. They specialize in working with businesses at all stages of their CRM life cycle to pinpoint and solve their specific business needs.
Add-On Spotlight
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NBL Genesys
FEATUREDSave time and increase agent productivity with click-to-dial, letting the platform log inbound and outbound calls. NBL Genesys integrates the Genesys Cloud (aka PureCloud) with SugarCRM, making call d...
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Upsert® Timesheets
FEATUREDUpsert® Timesheets lets you log time against any Sugar record for tracking SLAs, billable hours, or next-level KPIs.
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Dynamic Target Lists
FEATUREDAutomatically remove bounced emails from your target lists to clean up your results and optimize your campaigns.
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