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I'm excited to announce our new Key Drop program. As an expansion to our Affiliate Program, all our affiliates now have access to a demo key area just for them. Learn more about what it is, why it's useful, and how to take advantage of it.

While working to build the best place for discovering SugarCRM add-ons, we’ve found that most people are able to develop solid feature sets, but there are two ways you can really differentiate yourself from the crowd and make a living selling SugarCRM modules: a great onboarding process and proactive support. In this post I’m going to talk specifically about onboarding because I believe this is where most SugarCRM solutions are lacking. It’s one thing to create the feature set needed to solve a business problem, but it’s an entirely different beast getting a company successfully up-and-running with your product and creating value for them.

When we say that we have a 30-day, money-back guarantee we mean it. It isn't just lip service as many other guarantees you see out there are. Just ask our customers. Every single refund request has been fulfilled; often times within minutes. Our commitment to this guarantee is why our customers keep coming back to purchase more SugarCRM add-ons. We are serious about our guarantee and that is why we have joined the Better Business Bureau (BBB).

The folks from ModLabs are hosting some webinars where you can learn more about how their add-ons can improve your business. On September 3rd they will be doing two webinars on TeleSeller, the tool to make outbound calling more efficient. On September 4th they will be doing two webinars on DeDupit, the tool proven to improve your data quality.

Every SugarCRM add-on on SugarOutfitters goes through an extensive review process. One part of that process is inspecting the quality of the add-on and ensuring it does what it claims to do. For this step, we follow our Add-on Review Template which you can download for yourself to view. Below are the 33 different points that get inspected: