Backing Our Guarantee with the Better Business Bureau

When we say that we have a 30-day, money-back guarantee we mean it. It isn't just lip service as many other guarantees you see out there are. Just ask our customers. Every single refund request has been fulfilled; often times within minutes. Our commitment to this guarantee is why our customers keep coming back to purchase more SugarCRM add-ons.

Getting accredited by the Better Business Bureau (BBB) is a way for us to show you just how serious we are about our guarantee. Even in the online world we live in today the BBB is still very relevant as they provide a way for your voice to be heard and shared if you feel you have been wronged by a company. Sticking our neck out there and being vulnerable to that sort of criticism is an important step in earning your trust. Being accredited also demonstrates that our values fall in line with the BBB's: honesty, trust, integrity, promise, and responsive.

While all of these values are high on our list it is trust that is most important to us and to you. There are thousands of businesses popping up on the web on a daily basis and it's getting increasingly harder to determine what is legit and what isn't. Being accredited by the BBB means that we aren't going to just take your money and run. It instead means that we are here for the long haul to see to it that you get everything that your business needs.

From the BBB website:

"People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online...[The] BBB helps consumers identify trustworthy businesses."

When you shop with us at SugarOutfitters you can rest assured that you are going to get top-notch service from people who care about you and your company.