Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
a year ago
Happy to help. Did anything recently change with the user who added Fanatically Zen or authenticated the app? Let's start with reconnecting in Sugar and if that doesn't work we can grab some more detailed logs. Can you follow the steps below to re-connect Sugar to Zendesk?
Please let me know if this allows the Zendesk app to display Sugar data.