by Fanatical Labs

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#2614 - SugarChimp issue

Closed Bug? created by lukhachgiangho 5 years ago

Hi Supporter,

We are using Basic Edition of Sugar Chimp (http://screencast.com/t/Li4WVWurEy9Z) and we got the issue when syncing the contacts from Target List (Sugar) to Mailchimp List. Some valid email addresses were not synced to Mailchimp list. Could you please help to figure it out. Here are some information regarding out project: - Our Target List has 4194 records/contacts - We did setup Sugarchimp to sync every 10 minutes - The Log says that all syncs were done successfully http://screencast.com/t/Q4HByGP9jhB

Thanks and best regards,

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello,

    I'm happy to help get this cleared up. Unfortunately, I'm still unable to pull up your account here. These forums are public, so could you email support@sugarchimp.com with your license key, referencing case #2614. That will help us to know how best to support you.

    Thanks.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    I'm going to go ahead and close this case out. Let me know if you have anything else we can help with.

    Cheers!

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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