by Faye

Let the platform keep your organization on track! Need to monitor or track how often a specific field changes? Advanced Trackers by Faye helps you measure your organization's performance or velocity across your marketing, sales, or service KPIs. Identify coaching opportunities or problems sooner and help your team perform better.
*included in all Faye Axia Packages. Subscription required.

Includes a 30 day guarantee
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Advanced Trackers by Faye helps you track the number of days that a field remains on a specific status/value in SugarCRM.

Key Benefits

  • Identify problems and risks facing your sales reps, organization, and customers.
  • Measure sales and marketing velocity and customer SLAs.
  • Pinpoint inactive team members.
  • Assist sales reps in identifying the next steps and improving time management.

Key Features

  • Identify the fields that have not changed in a long time by tracking the number of days a Sugar field remains on a specific status/value.
  • Includes a new Subpanel that will be added automatically to the selected module(s).
  • Advanced Trackers can be configured from the Administration panel.
  • Recalculate the data as the record opens up. You will see all the updates to all tracked fields and how long they have held the current value.


  • This enhancement by Faye is compatible with Sugar v 11.0 and above.

What is Axia?

Axia goes far beyond traditional managed services by bundling Faye’s capabilities and expertise into one annual or monthly subscription, empowering your organization with continuous improvements at a fixed flat-rate fee. Unlike other software support providers, Faye doesn’t just settle for simple issue resolution and maintenance. We take it a step further by continuously optimizing your platform, transforming your application from something that simply just checks a box to a total game-changing solution for your business.

Why Faye?

At Faye, we love software. We eat it, breathe it, and build it. We make the best software in the world even better through better customization, optimization, support, and management.

Faye’s clients get 10x returns on their software because we help leverage the hidden potential of Sugar. We are a company intensely passionate about eating and optimizing your software to make it the best it can be.

At Faye, we are your software partner. We hire geeks, thinkers, experts, and technicians. We are limited only by our caffeine intake – so we buy in bulk and make sure the Arabica never runs out. All for you. That’s what we mean when we say, “We Eat Software”. We take your systems, process, and tech stack complexity and handle it for you. We take your adoption issues and solve them. We eat your software.

And here are a few of the awards we are proud of:

SugarCRM Highest New Order Revenue 2022.png SugarCRM Largest Multi-Product Platform Deal 2022.png SugarCRM Most Add-On Revenue 2022.png

You can find a complete list of awards HERE.

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