Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#950 - Upgrade from Basic to Professional
Hi,
We purchased this module not realising it was only basic as at the time there was only one price option. We now can't see synced data from MailChimp and will need to go to Professional. How can we upgrade this?
Regards, Nicole.
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9 years ago
Hi Nicole, that's not a problem. All you need to do is go here: https://www.sugaroutfitters.com/addons/sugarchimp/pricing
And start a new "Professional" trial. Download the Professional edition and install it over the Basic edition. You'll be issued a new license key as well you'll need to use after you install the new edition.
You can cancel your Basic trial by going to your orders, click the order number the Basic trial is on, click the "Purchase History" tab and then click "Quit Trial".
Let me know if you need anything else. Thanks!
9 years ago
Hi Nicole, are you still wanting to upgrade to professional? Thanks!
9 years ago
Hi Nicole, I'm going to close out this case. Leave another comment or create another case if you need anything. Thanks!