by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#3866 - Unable to DELETE Target Lists

Closed Bug? created by Jessica Chin Verified Purchase 5 months ago

Dear Sir/Madam,

Another issue after upgrading my SugarChimp to the latest version. I am unable to delete Target List now. Here is the error code that I am getting.

Error There was an error while connecting to the server. Please try again.
HTTP: 500 Internal Server Error
Unknown error.

Please help! Thanks.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 months ago

    Hello Jessica,

    Is this error occurring after running the Repair and Rebuild from the previous case? If so, we need to get on a call with your IT department and see what 500 error we are getting in particular. There must be a php problem, indicating that the installation did not complete during the upgrade. If that is the case and this is still an issue, can you setup a time for us to talk with your Sugar Provider/IT department about the issue:

    Schedule a Meeting

    I look forward to hearing back.

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 months ago

    Hello Jessica,

    Can you give me a quick status update on this case as well? How are things looking for you now?

    Thanks,
    Jon

    • cytan member avatar

      Jessica Chin Verified Purchase

      3 months ago

      Hi Jon,

      Thanks for taking of this issue. It is solved. You may close this topic.

      Jessica

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 months ago

    Hello Jessica,

    Glad to hear it still looks good. I'll close this out now.

    Cheers!
    Jon

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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