by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#2082 - Installation stuck on "Loading SmartList Settings . . ."

Closed Bug? created by francescteixido 5 years ago

Hey there,

I´m trying to install the trial version of sugarchimp but my installation is stuck at step 4. I´m using SugarCE 6.5. If i open the module loader Sugarchimp appears to be installed but I get a database error whenever I try to do something.


  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago


    Thanks for giving SugarChimp a try! Will you go and do a Quick Repair and Rebuild? Its on Admin > Repair > Quick Repair and Rebuild. Then, make sure that you have input your SugarChimp license and API key before going to step 4. Let me know if that clears it up! Otherwise, we may need to try a reinstall to ensure it was installed correctly! Let me know how it goes.


  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago


    Have you been able to run the quick repair and rebuild? Have you had any success with the installation?

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    I'm going to close this case out for now. I see that your license is valid and active. You can always open a new case, or reply to this one if you have any more issues. Thanks!

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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