by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#1712 - SuiteCRM

Closed Bug? created by naznar 3 years ago

Hello,
I have installed the module on SuiteCRM 7.3.1, and when I tryed to configure it, I get the error "There is no action by that name." in a blank page

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey there,

    We're excited to have you trying SugarChimp out! The error you're seeing inside of SuiteCRM where "There is no action by that name" is a known bug in SuiteCRM. We have contacted that team, and know they are working towards a solution.

    SugarChimp can still give you value throw the list syncing, until the connector bug is fixed from SuiteCRM. I see that you just started your basic trial, which will allow you to do all of the list syncing. Let me know if you have any issues through the setup process that I can help you with! Is there anything else I can do for you at this time?

  2. naznar member avatar

    naznar

    3 years ago

    Hello,
    I have integrated it correctly. Now I have synchronized the contacts from the MailChimp in SuiteCRM, but I cannot synchronized them from SuiteCRM to MailChimp.

    When executing the cron, I get this error:

    Warning: curl_close(): 356 is not a valid cURL handle resource in SuiteCRM/modules/SugarChimp/includes/vendor/Mailchimp/Mailchimp.php on line 302

    Warning: curl_close(): 450 is not a valid cURL handle resource in SuiteCRM/modules/SugarChimp/includes/vendor/Mailchimp/Mailchimp.php on line 302

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hey,
    It looks like you've got everything setup correctly. The error that you're seeing is just a php warning, and should not have an effect on the outcome of the sync. Is there anything else happening that makes it look as if the sync is not working? Let me know what you find!

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello again!

    I saw that you've created a new support case, I will go ahead and close this one out for now. If you are still having issues with anything you can still reply here, or just under your new case! Thanks!

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