by urdhvatech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#3620 - License problem?

Closed Bug? created by mpeet1 4 years ago

Hi, have noticed the following in my suitecrm.log files when I validate the license. The validation process returns a success message (the tick appears) but the following is returned in my suitecrm.log file - is it a bug/problem?

Thanks for any help you can give me

Fri Mar 23 07:42:02 2018 [2958][b727f34d-f5e6-2364-d4de-5876c6f655ae][FATAL] SugarOutfitters_API::call(): HTTP Request failed: Array ( [url] => https://www.sugaroutfitters.com/api/v1/key/validate?key=UT_Tagme&public_key=37afd7906f6b3b639d2441390e1a8181&user_count=2&group_user_count=0&admin_user_count=5&sugar_edition=CE&sugar_fork=SuiteCRM&db_type=mysql&developerMode=false&host_name=mycrm&package_scan=false&sugar_version=6.5.25&site_url=https://mysite&addon_version=3.7.153&metadata= [content_type] => application/json [http_code] => 400 [header_size] => 203 [request_size] => 395 [filetime] => -1 [ssl_verify_result] => 0 [redirect_count] => 0 [total_time] => 0.156404 [namelookup_time] => 2.6E-5 [connect_time] => 0.034176 [pretransfer_time] => 0.113855 [size_upload] => 0 [size_download] => 21 [speed_download] => 134 [speed_upload] => 0 [download_content_length] => 21 [upload_content_length] => 0 [starttransfer_time] => 0.156396 [redirect_time] => 0 [redirect_url] => [primary_ip] => blah.blah [certinfo] => Array ( )

[primary_port] => 443
[local_ip] =>myip
[local_port] => 53951

)

Fri Mar 23 07:42:02 2018 [2958][b727f34d-f5e6-2364-d4de-5876c6f655ae][FATAL] OutfittersLicense::doValidate() failed: Array ( [success] => [result] => Key does not exist. )

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    4 years ago

    Hello mpeet1,

    Sorry for the inconvenience. Please come up on Skype so we can check it better. Our Skype id is : urdhvatech

    Thanks & Regards, Team Urdhva Tech.

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