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Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#906 - I cant update or create new dropdowns in Studio

Closed Bug? created by mikolajadam Verified Purchase 8 years ago

Hi

After the instalation of SecuritySuite last version to SuiteCRM 6.1.4 i have problems with dropdowns in dropdown editor. I cant edit or create new dropdown, becouse it dont work me button save :(

Everybody on forums told me that that is issue with permisions, but i have no idea how fix it.

Do you have any suggestions for me ?

Thanks :)

Miky

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    8 years ago

    Hello Miky,

    That definitely sounds like permissions.

    First fix the permissions:

    http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Troubleshooting/Troubleshooting_Issues_With_Filesystem_Permissions

    Then ensure that SuiteCRM always gives new files the correct permissions when it creates new files (which it does often):

    http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Install/Setting_File_Permissions_and_Ownership_in_config.php

    Cheers, -Jason

  2. mikolajadam member avatar

    mikolajadam Verified Purchase

    8 years ago

    Hi, i tried many ways to fix it :D

    But today i found the best way, how add or edit dropdowns. It is nessery disable SecurityGroups - Full Edition extension and after i can add or edit dropdowns, after it, when i added or changed dropdows. After it, i enabled the SecurityGroups - Full Edition. But attention !!! First you need done: Quick Rebuld and Repair, after Rebuilt Roles and after all thinks working perfect :D :D

    Miky :)

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Glad you got a workaround! But it still sounds like you have a file permissions issue. Either way, are you able to do what you need to do now?

  3. mikolajadam member avatar

    mikolajadam Verified Purchase

    8 years ago

    Yes, I have still permissions issue, but i tried maybe 10 diffrent ways how fix it, but only one is, that i disabled SecuritySuite Full Edition for time, when i needed something to do with dropdowns. Sorry for english :D

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Sounds good. Hopefully you're able to find the permissions issue eventually! Closing this case for now.

    • mikolajadam member avatar

      mikolajadam Verified Purchase

      8 years ago

      Hi, I think the problem is in SecuritySuite last edition, becouse before instal i had not problem with file permissions, now i have, but your solution is only one possibility for my bussiness :) I think that you did great extension, but in my case, its working for 100% with issue of permissions :D Thanks for fast response :) Have a nice day :)

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