by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

Free Trial

By clicking you consent to share your profile with the developer

#4365 - Leads - List view filter - Assigned User - Multi Select

Closed Bug? created by FibreCRM Verified Purchase 3 years ago

Hi Support,

We have found a bug in your version 3.1.19 for 7.10.24, if you attempt to filter the Leads list view by selecting multiple assigned to users then the filter displays zero results.

Kind regards,

Steve.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Thanks for reporting this, Steve. To help narrow things down, what other add-ons are installed in Module Installer?

  2. fibrecrm member avatar

    FibreCRM Verified Purchase

    3 years ago

    Hi Jason,

    We have a few customers that use this module and I can reproduce.

    The customer that reported it this morning have a few modules installed, mostly custom dev of our own plus KReporter.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Thanks! This does help. I will dig into it.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    This has been fixed in the 3.1.20 release that is now available under your purchases at https://www.sugaroutfitters.com/orders.

    Install using Module Loader WITHOUT installing first. Leave the existing version. Then be sure to run the following after installation:

    • Quick Repair & Rebuild
    • Rebuild Relationships
    • Repair Roles

    Let me know if you have any questions or run into anything.

    Thanks! -Jason

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      "Without uninstalling" is what I meant. Do not uninstall the existing SecuritySuite version. Just install the new version on top of it.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "It works perfectly :) I had some problems when i started using it, but with some help from the team of Sugar Outfitters, everything is fine and workin..." - joaninhafonseca

    Read More Reviews