Support May 31st, 2019 @ 8:20 am
it sounds like the list cant process quick enough, can you change the frequency of the lists to only run every few hours and see if the table decreases.View Comment
Support May 29th, 2019 @ 7:35 am
Hi thanks for this. how often have you set Quick 2 list run for target lists?View Comment
such as all clients target list > add and remove every 5 minutes . how many records are being processed ? how many target lists are you using quick 2 list on ?
Support May 28th, 2019 @ 7:46 am
Hi, if the table is getting too large then it's possible there are too many listing running and/or running to frequently that your CRM cant catch-up. how many records are you handling through quick 2 list? how frequently are they scheduled to run ?View Comment
Support April 30th, 2019 @ 8:51 am
Hi , we are in the process of testing it, if an update is needed then we will upload it and you should receive a notification.View Comment
Support March 27th, 2019 @ 3:48 pm
Hi Brad, set the Quick 2 list subpanel within the target list to inactive and wait for the log to clear. the quick 2 list can then be re-enabled with a more suitable time frame between runs.View Comment
Support January 17th, 2019 @ 4:05 pm
Hi, in your purchases on sugar outfitters, find the quick 2 list plugin. from here you will see the latest upload. make sure you have this as the version you have installed may not be compatible with 8.xView Comment
Support January 17th, 2019 @ 11:31 am
Hi Jack, you will not need to change any licensing. do make sure you check the purchases for the latest version of the plugin though.View Comment
Support October 11th, 2018 @ 12:10 pm
sure that would be great. let me know your availability . ThanksView Comment
Support October 11th, 2018 @ 8:28 am
Hi yes they are connected and can see those mail chimp lists it just will not create the lead, it's normally pretty good but having to manually sync to get the leads to be created is a bit of a pain.View Comment
Support October 10th, 2018 @ 4:15 pm
Hi No, any one who joins our Mailchimp lists are not created in the CRM. i have to manually sync each time to get them to create,View Comment
Support August 22nd, 2018 @ 10:16 am
Hi, yes it is. the Quick 2list allows either selection form a report or writing an SQL query.View Comment
Support August 22nd, 2018 @ 9:16 am
Hi, you can change the Where clause to leads.date_entered between DATE_ADD(CURDATE(),INTERVAL -1 day) and CURDATE()View Comment
Support August 8th, 2018 @ 2:22 pm
Hi , we will issue with a 30 day demo key. you cancel your trial on outfitters and then purchase once you are satisfied.View Comment
we will email you the key directly.
Support August 6th, 2018 @ 11:42 am
Correct, please update the users' role to allow mass updates.View Comment
Support July 27th, 2018 @ 12:09 pm
HI, do you allow your Regular users to mass update or is that restricted? it appears to be an issue with that functionality. this is fixable though.View Comment
Support July 25th, 2018 @ 10:23 am
HI, can i get your Sugar version please to check this on our environment.View Comment
Support July 10th, 2018 @ 7:57 am
Hi Brad,to import that many record every minute you would need one heck of a server. i would suggest you disable the quick 2 list from target list for a few hours until the table is clear. then enable ti again to run every few hours. 170000 records a minute is an impossible task.View Comment
Support July 9th, 2018 @ 7:27 am
Hi Brad, how many records are being selected in the report and how often is the quick 2 list scheduled to run ? if there isn't time to complete the run the table will just continue to increase.View Comment
Support June 25th, 2018 @ 8:28 am
Have you configured a scheduler on your server to run the cron.php file for SugarCRM?
This runs the scheduler in Sugar and processes the dynamic target lists, the test instance you supplied to us does not have a running scheduler.
This is done within the cronjob in Linux or Windows Scheduler.
Kind regards,View Comment
Support June 21st, 2018 @ 7:57 am
Hello, could we also get the CRM URL as we don't have that yet , and the IP for FTP access.View Comment
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