by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#2075 - Disabling Gropup Messages creation for certain roles

In Progress General Question created by JannelysA Verified Purchase 3 years ago

If I can't disable it for certain users, groups or roles, I need to disable it completely, is this possible?

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Message creation can't be disabled out of the box. However, if you really need it and have the ability to alter the code then you will want to look at /modules/SecurityGroups/Dashlets/MessageDashlet/MessageDashlet.php. Specifically the getPostForm() function.

    Hope this helps!

  2. jannelysnoguera member avatar

    JannelysA Verified Purchase

    3 years ago

    I imagine this functionality could be added to the Security Suite Configuration Panel, or even better, an additional module within the Role permissions. Having to edit code is something that we prefer not to do.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      I completely understand, but if it were added it likely wouldn't be in the immediate future. This is the first request for it in the last 9 years so the demand isn't quite there where it makes sense to add that additional overhead to the code base.

    • jannelysnoguera member avatar

      JannelysA Verified Purchase

      3 years ago

      Really? It's strange, because this is a security vulnerability for us, we have certain users created for our resellers, we created a group for them to be able to manage them easily, and gropus inside that group, but they are configured to only see what the own, so that they don't share confidential information wit each other. This group messaging system allows them to message everyone in the group without any previous moderation.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      That makes sense why you would need that in your case. Most companies don't give their resellers direct access to their CRM though. Instead they offer a portal that interacts with the CRM.

      What you are asking for isn't outlandish and is something that we will consider adding in the future. We just cannot put a timeline on it at this point.

    • jannelysnoguera member avatar

      JannelysA Verified Purchase

      3 years ago

      I understand completely, we'll try to disable it within the code istelf, I hope it's not too complicated, and it doesn't break any updates. Thanks.

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