RT SalesMap

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#3573 - Compatibility with SugarCRM v7.11

Closed General Question created by Evolution Marketing 6 years ago

Hi Rolustech,

One of our clients who uses this plugin has just recently had their on-demand instance upgraded to that latest version (v7.11) The plugin has now stopped working.

Is there an updated version of your plugin that will work with this version of sugarCRM? If not, when can we expect an update?

Cheers Jared Evolution Marketing Services.

Rolustech Verified Purchase
6 years ago

Hi Jared,

Our team is working on the update. As soon as it is made compatible with Sugar 7.11 we shall let you know.

It is expected to be done in around 2 weeks.

Thanks.

Rolustech Support

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Rolustech Verified Purchase
6 years ago

Hi Jared,

Hope you are doing well.

I'm very pleased to tell you that we have released our latest version of RT SalesMap today.

We have made it compatible with Sugar 7.11 and fixed minor bugs in it. You can read the complete Release Notes for more details

You can start your trial from today.

Feel free to ask any questions that you might have.

Kind Regards, Rolustech Support support@rolustech.com

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Evolution Marketing
6 years ago

Hi Support,

Thanks for the update, this is good news, do you have a download link you can provide me so that I can go and install this update on our client's Instance now?

Cheers Jared

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- jason Verified Purchase
  6 years ago
  
  Hi Jared,
  
  It will be under your account here either under your Purchases or on your Demo Keys page. Let me know if you need help finding it.
  
  Cheers, Jason Eggers SugarOutfitters
  
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- Evolution Marketing
  6 years ago
  
  Hi Jason,
  
  Our client purchased it directly, so we do not have access to it in our account. I was hoping it might be possible to get the download as the client is not at their office and cannot provide it to me from their account.
  
  If that is the only way to get the download link though, that is fine, I will let our client know and we can arrange that tomorrow.
  
  Cheers Jared
  
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- jason Verified Purchase
  6 years ago
  
  I just added it to your demo keys. Under the My Account menu in the top bar look for Demo Keys. You can get the download there.
  
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- Rolustech Verified Purchase
  6 years ago
  
  Hi Jason,
  
  Thanks for helping Jared.
  
  reply
Evolution Marketing
6 years ago

Thanks for the help everyone, this case can be closed.

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