RT GSync: Google Calendar, Contacts, Drive Sync

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#533 - Google Sync not Working

Closed Installation created by GrahamSwinton 10 years ago

I have installed Sugar_7+_GSync_v2.1.zip, and it appears to have installed successfully.

To test that GSync was working I created some calendar events in SugarCRM and in Google. I also created a contact in SugarCRM. None of the tests are working.

I am using the SugarCRM OpenCloud service.

Can you help please?

Rolustech Verified Purchase
10 years ago

Hi,

Thanks for using GSync. Please make sure that every step mentioned in https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-installation-guide is followed successfully.

After successful installation there is a user guide https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-user-guide. This user guide will help you to test Gmail Sync functionality.

If you have followed installation and user guide and still facing issues, please let us know for which installation/user guide step you are facing issues.

Thanks, Support

reply
- GrahamSwinton
  10 years ago
  
  Hi
  
  I uninstalled the module and did a re-install. While the install process didn't exactly follow the steps in the guide, the install had a better feel to it this time and it all appears to be working okay now.
  
  Many thanks Graham
  
  reply