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#533 - Google Sync not Working

Closed Installation created by GrahamSwinton 5 years ago

I have installed Sugar_7+_GSync_v2.1.zip, and it appears to have installed successfully.

To test that GSync was working I created some calendar events in SugarCRM and in Google. I also created a contact in SugarCRM. None of the tests are working.

I am using the SugarCRM OpenCloud service.

Can you help please?

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Thanks for using GSync.
    Please make sure that every step mentioned in https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-installation-guide is followed successfully.

    After successful installation there is a user guide https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-user-guide.
    This user guide will help you to test Gmail Sync functionality.

    If you have followed installation and user guide and still facing issues, please let us know for which installation/user guide step you are facing issues.

    Thanks,
    Support

    • GrahamSwinton member avatar

      GrahamSwinton

      5 years ago

      Hi

      I uninstalled the module and did a re-install. While the install process didn't exactly follow the steps in the guide, the install had a better feel to it this time and it all appears to be working okay now.

      Many thanks
      Graham

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