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#264 - Support

Closed Bug? created by meyerwells 6 years ago

I'm wondering who runs the company who sells the gsync product. We've been trying to get it to work for two weeks with no success and very little response. Every once in awhile there's an email that suggest we do something we've already done. What do you suggest we do from here? Just cancel the service? I'm very tech savvy and certainly I cannot be the only person having installation problems of this nature.

  1. vetmike member avatar

    datasync

    6 years ago

    We apologize for the inconvenience you are experiencing and would like to schedule a call with you. Are you available 8:30 AM Central Time on Thursday, Oct. 10?

  2. meyerwells member avatar

    meyerwells

    6 years ago

    yes. Who's calling who? I'm at 425-442-0893

  3. vetmike member avatar

    datasync

    6 years ago

    We will be sending you a GoToMeeting invitation via separate e-mail. That will allow to share your screen in case we need to see it to assist in debugging the issue.

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