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#2177 - Blank screen

Closed Bug? created by enric 7 years ago

Hi,

I have just downloaded a free trial Gsyunc for SuiteCRM. After installing the module, when I go to GSync Configure Users (after having introduced validation Key), I only get a bklank screen, and I cannot configure anything in the background.

Please, could you tell me what is wrong ??

Rolustech Verified Purchase
7 years ago

Hi,

Please tell which version of GSync have you installed. For SuiteCRM you need to install the RT GSync Sugar 6 version. If you have downloaded the right version, then try re-installing the package on your system. But don't forget to un-install the already installed package first. Also, Run Quick Repair and Rebuild from the Admin panel right after installation.

See if this solves the issue. Feel free to reach us at support@rolustech.com if further assistance is required.

Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

reply
- enric
  7 years ago
  
  Yes, I have downladed version 6 from your site (after filling payment options).
  
  reply
- enric
  7 years ago
  
  Ok. It wirks !! Thanks
  
  reply