Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#1635 - Uploading Zip file to Module loader in Sugar
Hi I am trying to upload the zip file as per the instructions but the file doesn't appear to be downloading in the required format. I have tried to compress it, upload from my desk top, save as a linked file... Could you please let me know what I am doing wrong or if the file needs to be in an alternative format. thank you. Kathy
-
"Nice product and nice team behind it. They helped us with everything we needed in order to get our system working as we wanted to."
Read More Reviews
- Most Recent Love from Users
melissa- Westcoat
- Mark Westerhoff
- danielolivas
- kgm
- Evolution Marketing
8 years ago
Hello Kathy,
We will get you setup! Sugar modules must be uploaded as a .zip file. Our download is a .zip file, but some browsers have a setting that automatically unzips the file whenever you download it! My guess is that your browser is doing just this. The process SHOULD be really easy, just download a file, and upload that exact same file. First, just double check that you are downloading the correct Sugar6 or Sugar7 .zip file, and that it is saved on your machine as a .zip. Then, you should be able to get in Sugar and upload that exact same file, without any changes! Let me know if this helps at all. If you're still getting hung up, let me know and we can try some other routes!
8 years ago
Hey Kathy,
I believe this support case was related to the one that was solved recently: #1648. If I am wrong, definitely respond back and let us know that you are still not up and running! Have a great day.