Since Sugar doesn't officially support version 7 anymore we don't make the modules for Sugar 7. However, we can create a package specially for you, and it'll hopefully work on sugar 7. Can you please tell me which version are you interested in, 150 or 500 documents per month?
Hi,
current version doesn't support enabling 2fa on the mobile app. Good news are that it is in our roadmap and will be released in one of the next plugin versions.
Hello, this will sometimes happen if your SugarCRM is utilizing caching mechanism. Please refresh the page in browser or do a repair and rebuild from Admin section. After that license configuration page should continue to work.
You will also find support link in the Administration page that you can use to get support and is prefered method of communication.
Latest chrome update that happened a few days ago seems to be causing iframe misbehavior and that's why drag and drop functionality doesn't work. We've added 'Activate' and 'Deactivate' buttons next to users' names instead. Just clear your browser's cache and reload the licensing page.
I'm sorry to hear that you have issues with our DeDupit module.
We are not aware that there is an issue with DeDupit breaking the workflows so we do not have any advice in order to resolve it.
If you wan't we could schedule a meeting where we could observe the issue and find the solution for it.
If you fine with that please contact our developer Stefan at sgalisic@eontek.co and he will help you with your problem.
In the mean time you can remove the module from your instance of Sugar in order to have Leads workflows working correctly until the problem is resolved.
Have you tried validating the license in the Admin Section of Sugar?
To accomplish this you will need to go to the Admin Section and in there you should have a panel called DeDupit inside of that panel you should be able to see link for validating license.
If you see it click on that link and new page will open where you can enter the license key and validate it. That way you will save the key to your Sugar and will be able to start using our module.
If the problem still persists persists or if you have trouble completing license validation please contact us.
Thank you for being interested in our Document Creator add-on.
Our licensing model is designed so that when purchasing license you choose how many you need by deciding how many users should be able to access Document Creator.
Example: If you need 5 people to access this module in order to use it, then you will need to purchase license for 5 users. When validating license in Sugar you will need to pick 5 different users that you want to be able to use the add-on.
At the end you don't have to purchase license for every activate user in you Sugar, you only need it for the ones that you want to use the module.
If there are any other questions please let us know.
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