by 38 Elements

Have all your eCommerce store data available in SugarCRM​. Run and integrate multiple Shopify or BigCommerce stores with Sugar and have your sales data readily available for your CRM users.

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Manage your online store and customer data successfully

Creating a perfect customer experience is something that every eCommerce store strives to do best. With our eCommerce solution you will be able to leverage store data about customers, orders and products while working in SugarCRM. Improve your existing business processes in the CRM by leveraging data from your eCommerce store sales.

All your eCommerce store data available in Sugar​CRM

Sugar eCommerce Solution is an all-in-one eCommerce solution to help you run your business from SugarCRM. Run and integrate multiple Shopify or BigCommerce stores with Sugar and have your sales data readily available for your CRM users.



eCommerce Solution for Sugar to integrate Shopify or BigCommerce stores
Integrate Shopify or BigCommerce stores

Currently we support Shopify and BigCommerce platforms. You can expect to receive support for additional vendors in the future.
We are looking into supporting Magento and WooCommerce as our next steps.

Product catalogue is integrated with Sugar
Product catalogue is integrated with Sugar

All your store products are imported into SugarCRM product catalogue so that you can reference them while working on your next deal. Sugar users will be able to reference them in Opportunities and activities they perform on a daily basis.

Real-time synchronization
Real-time synchronization

As soon as something happens in your eCommerce store, that information is being sent to your Sugar. Your Sugar users will be able to immediately take appropriate actions and react to what is happening right now. This also means that you can safely create internal Sugar notifications to fire off as soon as new data comes in.

Run reports on Customers, Orders or Products
Run reports on Customers, Orders or Products

Create reports in Sugar based on your store customers, their orders and products purchased. Identify trends in sales and perfect customer segments for your next marketing activity. Management team can leverage Sugar reporting capability to create effective leadership dashboards and visualize data.

Integrate multiple stores
Integrate multiple stores

If you are running more than one eCommerce store, we have you covered. Our integration solution can integrate data from multiple stores into a single Sugar instance. Stores can be located on any of the supported eCommerce platforms.
Each store data contains information from which store it came from. If needed, you can separate access to each store data by implementing additional assigned user or team rules based on that information.

Improve your existing fulfillment and support in Sugar
Improve your existing fulfillment and support in Sugar

Sugar cases and tasks will now be able to link to store orders, customers or products. Improve your fulfillment and support workflows by integrating conditions and data from the store.
Administrators will be able to create new relationships and links to our modules so your existing processes can be easily updated.

Pricing

eCommerce Solution for SugarCRM will help you integrate an unlimited number of eCommerce stores that you have running. We support any store that is based on Shopify or BigCommerce platform. This will help your team manage your operations from Sugar and eliminate the need to switch between different applications.

Integrate unlimited number of stores
Supports Shopify and BigCommerce stores
Integrate Customer, Order and Products data
Supports Sugar 8.0+
Supports any Sugar deployment options

Screenshots

Shopify order in Sugar



Shopify order summary in Sugar



Shopify order in comparison to Sugar order



BigCommerce order in Sugar



BigCommerce order summary in Sugar



BigCommerce order in comparison to Sugar order



List of Orders in Sugar


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