Currently we support Shopify, BigCommerce and WooCommerce platforms. You can expect to receive support for additional vendors in the future.
We are looking into supporting Magento and WooCommerce as our next steps.

All your store products are imported into SugarCRM product catalogue so that you can reference them while working on your next deal. Sugar users will be able to reference them in Opportunities and activities they perform on a daily basis.

As soon as something happens in your eCommerce store, that information is being sent to your Sugar. Your Sugar users will be able to immediately take appropriate actions and react to what is happening right now. This also means that you can safely create internal Sugar notifications to fire off as soon as new data comes in.

Create reports in Sugar based on your store customers, their orders and products purchased. Identify trends in sales and perfect customer segments for your next marketing activity. Management team can leverage Sugar reporting capability to create effective leadership dashboards and visualize data.

If you are running more than one eCommerce store, we have you covered. Our integration solution can integrate data from multiple stores into a single Sugar instance. Stores can be located on any of the supported eCommerce platforms.
Each store data contains information from which store it came from. If needed, you can separate access to each store data by implementing additional assigned user or team rules based on that information.

Sugar cases and tasks will now be able to link to store orders, customers or products. Improve your fulfillment and support workflows by integrating conditions and data from the store.
Administrators will be able to create new relationships and links to our modules so your existing processes can be easily updated.