Yathit Chrome Extension For SugarCRM

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#2658 - Not logging in at all

Closed Bug? created by jtan 7 years ago

The user is able to login directly to SuiteCRM. I have installed the extension but these are the screenshots for both http and https:

![image.png](https://www.sugaroutfitters.com/assets/img/support/yathit-crmininbox-sugarcrm-for-gmail/217c9abf62c54209c38932a9f9a8148d/image.png "image.png")

jtan
7 years ago

reply
Yathit Provider
7 years ago

If your CRM use SSO, change "Authentication" to "LDAP".

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- jtan
  7 years ago
  
  I'm pretty sure I tried that too but let me have another go.
  
  reply
- Yathit Provider
  7 years ago
  
  In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.
  
  Thanks in advance.
  
  reply
- jtan
  7 years ago
  
  Yes, it looks like Yathit is reaching out to me. Shall I respond to Mr Kyaw instead?
  
  reply
- Yathit Provider
  7 years ago
  
  Since the issue need to confidential information, please continue with Mr Kyaw.
  
  reply
- jtan
  7 years ago
  
  OK, I certainly will.
  
  reply