Support April 22nd, 2020 @ 11:36 am
Yes, Addon on for Gmail mobile app is available. Please see here https://www.yathit.com/gmail-addon/index.htmlView Comment
Support December 10th, 2017 @ 12:10 pm
simply cancel here. There is nothing to do in Yathit or Extension. You can continue to use the extension as free version.View Comment
Support November 2nd, 2016 @ 5:45 am
Since the issue need to confidential information, please continue with Mr Kyaw.View Comment
Support November 2nd, 2016 @ 4:25 am
In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.
Thanks in advance.View Comment
Support November 2nd, 2016 @ 4:16 am
If your CRM use SSO, change "Authentication" to "LDAP".View Comment
Support September 12th, 2016 @ 10:31 pm
Chrome Extensions are not supported in mobile devices.
The sidebar of the extension is available as offline mobile web app. It is only useful for view/edit/search sugar records.View Comment
Support May 16th, 2016 @ 11:17 am
Both issues is fixed in this release 5.14.7. Could you update the extension and verify the fix.
Thank you.View Comment
Support May 16th, 2016 @ 10:40 am
Thanks for your feedback.
If you see that problem, could you please send a "Bug report" while in gmail having the issue. Please see below illustration for sending "Bug report" with "page.html" attached.
Thanks. Correction will coming in the next release, today.
Any feedback is appreciated.View Comment
Support May 14th, 2016 @ 4:21 pm
I have setup SugarCRM 6.1 to solved the issue, and fond the problem. The extension login request fail with the following error message:
PHP Notice: Undefined variable: user_auth in /var/www/su618/service/v3/SugarWebServiceImplv3.php on line 84
Currently the only workaround I find is using SOAP API, in which my extension supported. I will keep you posted for updated solution.
BTW, Yathit extension work well with SugarCRM 4.5 and 5.5.View Comment
Support May 14th, 2016 @ 9:43 am
Alternatively, if you provide a test sugarcrm account, I will fix here. Since this is login issue, no modules access rights is required for testing.View Comment
Support May 14th, 2016 @ 9:31 am
Thanks you. Testing here, the extension try login with SugarCRM REST v3 and it should work provided correct login credential.
It will be good if you could share your screen, so the i can figure out the issue.View Comment
Support May 14th, 2016 @ 9:13 am
Could you provide your crm portal url? I will check out the issue.
Thanks in advance, KyawView Comment
Support January 10th, 2016 @ 6:27 pm
Thanks for your support. Currently our focus is on core feature development. Custom module support is definitely coming, but no concrete time plan.
Best regards, KyawView Comment
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