by urdhvatech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#3904 - search not working

Closed Bug? created by jpatten 3 years ago

Hello,

I installed TagMe3.2.9 on SuiteCRM 7.10.9, and added a TagMe field to Contacts. When I click on a tag, it does a search of all entries with that tag, and this seems to work fine. However, when I type in the same tag name in the search box and hit enter, an entry for TagMe comes up in the search results, but when I click it, no results are shown. Instead, it takes me back to the home screen. Any suggestions?

Thanks,

James

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    3 years ago

    Hello James,

    Thanks for using our add-on. I have checked with the TagMe search field and it is working well on our instance. After clicking on the search result tag, is it redirect you to SuiteCRM's Home screen? Can you check the correct permission and ownership on the TagMe's newly added files? It would be good if you can come up on the Skype and show us the issue. That way we can help you better and fast.

    Our Skype id : urdhvatech

    Thanks & Regards, Team Urdhva Tech.

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