by Sugar-project

SugarPrint enables printing to PDF / XLS export of any: List view, Detail view and Calendar view in SuiteCRM and SugarCRM Community Edition. SugarPrint makes exporting basic or advanced Search Results to PDF or Excel a one-click process.

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#699 - PDF with logo not working

Open Bug? created by cnddev Verified Purchase 5 years ago

It would seem the PDF functionality does not work if I select "Print Logo". I get the following error:

The requested URL /crm/TCPDF ERROR: [Image] Unable to get the size of the image:
/home/username/public_html/crm/https://domain.com/crm/custom/themes/default/images/company_logo.png,qv=Ch4U5g2HZADEEzCT0zl67w,alogo_md5=100b35aeda95b5da0410c1157ecf9f20.pagespeed.ce.EAs1rtqVtd.png was not found on this server.

The logo path does not look correct.
Thanks in advance,

  1. marcomm member avatar

    Sugar-project Provider Affiliate

    5 years ago

    Hi
    the logo path comes from logo image (also if it is hidden)
    Can i check in your system with a temp account?
    I will send you a private email
    Best
    marco

  2. cnddev member avatar

    cnddev Verified Purchase

    5 years ago

    Please provide me with your contact info, and I will give you temp access.
    Thanks.

    • marcomm member avatar

      Sugar-project Provider Affiliate

      5 years ago

      I've sent email this morning now I 'm sending it again

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