by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

Cancel at any time!
Free Trial

#497 - License Manager Not Working

Closed Bug? created by kenlyle Verified Purchase 6 years ago

I just upgraded to Premium on Trial, but copy/pasting the license code is not working for me.
I can see that the form on the website seems to obscure maybe the last character, but I am using Control-A to make sure I get everything, and have reset 3 times, to no benefit.

I am working on a hackfest this weekend, and need to demo this functionality tomorrow.
Thanks!

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    Hey Ken,

    We'll get this figured out. It's not reaching the license server right now. Is cURL installed?

  2. kenlyle member avatar

    kenlyle Verified Purchase

    6 years ago

    Thanks, Jason. I did notice that I had signed up for Monthly, but the only 6.5.16 version was the Full version. After I signed up for the Full version, I got a successful validation.

  3. kenlyle member avatar

    kenlyle Verified Purchase

    6 years ago

    And, Thanks for being available on the weekend.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      6 years ago

      Excellent! I'm glad to help. Feel free to email me if you need any more help before tomorrow. I'll check occasionally this evening. When you get a chance, can you flip that verification?

      Good luck!
      -Jason

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "The perfect solution for managing security. Very stable and easy to implement. Must-have add-on for every CE implementation!"

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.