by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#3678 - Installation problem

Closed Installation created by damien8105 Verified Purchase a year ago

I downloaded the Security Suite and tried to install it on SugarCRM CE 6.5. However I got the following error message " the file is not compatible with these versions (Open Source, Professional, or Enterprise) of Sugar Suite:6.5.20": Is it possible to get a Security Suite version compatible with SugarCRM CE 6.5 .
Thank you.
Roberto

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    Hello Roberto,

    From your downloads grab the 6.5.20_SecuritySuite_v3.1.9.zip and install that one. That will work with your 6.5.20 install.

    Let me know if you have any questions.

    Cheers,
    -Jason

    • damien8105 member avatar

      damien8105 Verified Purchase

      a year ago

      Yes, that was the problem. Now it works, thank you Jason.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Great! I'll close this case out for now. Feel free to open a new one if you have any other questions.

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