Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.
#2851 - Layout for Group = Error Occurred
Hi Guys Having an issue with 7.7.9 SuiteCRM
I have 2 groups that want different layouts Main group has default 2nd group has custom
This worked for about a week
Now if you make an update to either layout it makes it the default layout?
Happy to connect and show As always thank you for the help Regards
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7 years ago
Has anything changed since then such as turning on some sort of caching module on the server?
7 years ago
Just following up on this. Any changes on your server or configuration from when it worked to when it stopped? For example, adding a caching mechanism on the server?
7 years ago
Sorry missed the first reply! Thank you No changes on this server that I or administrators are aware of
7 years ago
Any chance we can share screens or system information again?
As always thank you for the support
7 years ago
Can you email me at solutions@eggsurplus.com with credentials to your install along with steps to reproduce the issue? I may need temporary server access as well as it may be related to the file system. Thanks!
7 years ago
Hi Again :) Thank you so much for the bug patch you sent me
It has resolved 99% of our issues The errors are removed and layouts are correct!
One side issue that is continued that affects the group SuiteCRM Reporter If I create a report for 1 module for example meetings and only use meeting fields the report will work for users in the group
It will only show them the meetings they are allowed to see etc and works great
As soon as I add any fields from another module ie Organisation, the report is blank for the user in the group
I have tried this the other way around, Organisation is primary and all works, add any meetings fields and results are blank
Hope this makes sense Thanks
7 years ago
I see the issue. Looks like a problem in SuiteCRM itself. I might be able to find a quick fix to submit to SuiteCRM. Will keep you posted.
7 years ago
A pull request with the fix has been made here: https://github.com/salesagility/SuiteCRM/pull/3155
The change is on line 1211 and requires changing the last param of the function call on this line:
7 years ago
It looks like SuiteCRM merged the fix into their code base. Going to close this out for now.