by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#2101 - SecuritySuite

Closed Bug? created by jreutter Verified Purchase 3 years ago

We recently updated to SuiteCRM 7.5.3 and installed SS 2.9.2 and are having an issue with Dashlets on the home screen. We can add all of the Dashlets except for Pipeline by Sales Stage (My Pipeline By Sales Stage works fine). Also, we created a tab for charts and with SS 2.9.2 enabled we cannot access the additional tab. However, with SS disabled, we can access the additional tab and all the dashlets work as normal. Jason - you had me email the sugarcrm.log from our production installation and after you reviewed, said there were some errors you could not determine where they came from. I created a new installation of SuiteCRM 7.5.3 and everything worked. I installed SecuritySuite 2.9.2 and had the exact same results as our production system. I'll email you the log from the new test installation, it is clean with very little data input so far.

Thanks!

Jeff

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Thanks Jeff,

    This additional info did help. I'm going to run some tests and if I can reproduce it then it will be easily fixed. I'll follow up here with what should be good news along with a new version to download.

  2. jreutter member avatar

    jreutter Verified Purchase

    3 years ago

    Jason - Were you able to duplicate this issue? Is there any timeline for resolution yet? Thank you.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Yes and I have found the root cause. There will be a patch available in a few hours.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Grab and install the SuiteCRM_7.5.3_SecuritySuite_Full-Edition_v2.9.3a.zip from your downloads at https://www.sugaroutfitters.com/orders. Don't uninstall SecuritySuite prior just to be safe. This will make the pipeline chart show correctly on the home page.

    Thank you for reporting this!

  4. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Closing this out, but feel free to follow up if you have any more questions.

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