Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a SugarCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#2516 - Analytics Reporting Tool Trial | Can't Install
I just downloaded the trial for Analytics Reporting Tool. When I try to install the package, I get a blank page with only this line of text:
Including: cache/upgrades/temp/C473.tmp/scripts/pre_install.php
I am running SugarCRM CE Version 6.5.20 (Build 1001) with Google Chrome Version 53.0.2785.116 I am also the network administrator so it shouldn't be a permissions issue. I have tried this installation from my desktop as well as our server that hosts SugarCRM.
Please let me know if you need any additional information.
Thank you in advance!
-Vanessa
-
"i need to cancel my free trial. and restart it when the DEV environment is more secure" - rogerl
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- jason
7 years ago
Thank you for contacting us, Vanessa!
Please, temporary, add to your config.php or config_overwrite.php file string "error_reporting(E_ALL);" and "ini_set("display_errors",1);", when you install module. If there shows something like "Fatal error", then, please send us screenshot or copy of this messages.
Best Regards, IT Sapiens Team
7 years ago
Thank you for your quick response! Unfortunately, I cannot attach a screenshot because the image button requires a URL. Here is the error:
Including: cache/upgrades/temp/40CE.tmp/scripts/pre-install.php
Notice: Trying to get property of non-object in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\cache\upgrades\temp\40CE.tmp\scripts\pre-install.php on line 331
Fatal error: call to undefined function mysql_error() in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\cache\upgrades\temp\40CE.tmp\scripts\pre-Install.php on line 162.
Thanks again!
7 years ago
Dear Vanessa,
We have sent an e-mail to your e-mail address (from our team member: kristaps.babris@itsapiens.eu )
It is easyer to send files and screenshots via e-mail ;).
Best Regards, IT Sapiens Team