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#3301 - Add audio note not working

Open Bug? created by johnmurray 4 years ago

Hello. The app works great but if I select contact, account, lead, etc and try to add an audio note nothing happens on my phone. If i do this on tablet it works fine. Adding text note and photo note works fine on phone. This is unmodified android phone OnePlus3 Thanks

  1. bluquet member avatar

    NS-Team Provider Affiliate

    4 years ago

    Hi,

    Unfortunately, all manufacturers and even devices have different versions of Android, even when they have the same version number. So, that problem could be device-specific.

    When you say nothing happens, do you mean the recorder doesn't even show up, or do you have a problem when confirming the recording?

  2. bluquet member avatar

    NS-Team Provider Affiliate

    4 years ago

    Well,

    After checking specifications, OnePlus 3 is not pure Android, but Android + OxygenOS. So, I guess the problem comes from that extension

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