by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#1697 - Unable to configure

Closed Installation created by CRM Ninjas 6 years ago

My Office 365 account does not have an option to configure an add in. Please advise. I am trying to get my client version outlook 2013 to work with this app.

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago

    I think you need to contact your Exchange Administrator. If you do not have a permission to install Office Apps via Outlook Web Access (OWA) then plugin will not show up in the desktop version of Outlook either. You need to be granted such permission by the administrator.

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