by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#810 - Sugar Calendar and Contacts are not syncing with google account

Closed Bug? created by amatiscincinnati 5 years ago

I've made sure the correct syncs are active under Gsync. I've gone to my user account and when I click Test Connection it doesn't mention if it's successful or not. When I click the test connection it starts to run and then jumps back to the page showing all the current employees.

No clue why it's doing that and won't sync.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Kindly let me know the browser, SugarCRM and its version you are using.
    If you change your browser and check. If it doesn't resolve the problem, kindly provide us the access of your crm system, we can debug and identify the root cause.

    Send details on "support@rolustech.com"

    Thanks,
    Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,
    Just following up to know if problem still persist?

    Thanks,
    Rolustech Support

  3. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Jacqueline,

    The log you shared does not depict any issue or error, looks like something else is causing the problem. To investigate, we need your system credentials.

    Thanks.

  4. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi,

    We are closing this Case, you can re-open it if you still facing any issue.

    Regards,
    Rolustech Support

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