by Rolustech

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#647 - Mala coneccion

Closed Bug? created by mmontero001 9 years ago

cuando me registro con mi usuario y contrase�a de gmail en el perfil de usario en Sugar me sale el mensaje de mala autenticacion

  1. mmontero001 member avatar

    mmontero001

    9 years ago

    Authentication with Google failed. Reason: BadAuthentication

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi,

    Please make sure that all of your file permissions and ownership are correct on your server. Give '775' permission rights to all your files in Sugar directory and then give it a try.

    If you are still facing issue then we can have a screen sharing session to debug this issue.

    Thanks! Rolustech Support

  3. mmontero001 member avatar

    mmontero001

    9 years ago

    ok, todos los archivos en el servidor estan con permisos de escritura, yo puedo compartir pantalla hoy 10 de julio a las 11:30am hora de my country Bogota, Colombia.

    Ok, all the files in the server estan with permissions of writing, I can share screen today on July 10 to them 11:30am hour of my country Bogota, Colombia

    Gracias

  4. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi, We will be available for the meeting on your given time. Kindly add us on skype. Skype ID: rolustech.junaid.

    Thanks, Rolustech Support

  5. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi, It was nice conversation with you. We will be waiting for your response when you get the guy with credentials and technical details about SugarCRM directory.

    Thanks, Rolustech Support

  6. mmontero001 member avatar

    mmontero001

    9 years ago

    Already I have the location of Sugarcrm's folder with credentials and technical details.

    • rolustech-primary-contact member avatar

      Rolustech Verified Purchase

      9 years ago

      Hi,

      Thanks great. This is what we were looking on meeting day. Let's plan a session again to sort out the issue with your setup.

  7. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi Migeul,

    Kindly, let me know the next session timelines suitable for you?

    Thanks, Rolustech Support

  8. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi,

    I am closing ticket. You can reopen if you want to have another session for your setup.

    Thanks, Rolustech Support

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