by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

Free 30 day trial
Try it Now

#647 - Mala coneccion

Closed Bug? created by mmontero001 5 years ago

cuando me registro con mi usuario y contrase´┐Ża de gmail en el perfil de usario en Sugar me sale el mensaje de mala autenticacion

  1. mmontero001 member avatar

    mmontero001

    5 years ago

    Authentication with Google failed. Reason: BadAuthentication

  2. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    Please make sure that all of your file permissions and ownership are correct on your server. Give '775' permission rights to all your files in Sugar directory and then give it a try.

    If you are still facing issue then we can have a screen sharing session to debug this issue.

    Thanks!
    Rolustech Support

  3. mmontero001 member avatar

    mmontero001

    5 years ago

    ok, todos los archivos en el servidor estan con permisos de escritura, yo puedo compartir pantalla hoy 10 de julio a las 11:30am hora de my country Bogota, Colombia.

    Ok, all the files in the server estan with permissions of writing, I can share screen today on July 10 to them 11:30am hour of my country Bogota, Colombia

    Gracias

  4. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,
    We will be available for the meeting on your given time. Kindly add us on skype. Skype ID: rolustech.junaid.

    Thanks,
    Rolustech Support

  5. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,
    It was nice conversation with you. We will be waiting for your response when you get the guy with credentials and technical details about SugarCRM directory.

    Thanks,
    Rolustech Support

  6. mmontero001 member avatar

    mmontero001

    5 years ago

    Already I have the location of Sugarcrm's folder with credentials and technical details.

    • rolustech member avatar

      Rolustech Provider Affiliate

      5 years ago

      Hi,

      Thanks great. This is what we were looking on meeting day. Let's plan a session again to sort out the issue with your setup.

  7. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi Migeul,

    Kindly, let me know the next session timelines suitable for you?

    Thanks,
    Rolustech Support

  8. rolustech member avatar

    Rolustech Provider Affiliate

    5 years ago

    Hi,

    I am closing ticket. You can reopen if you want to have another session for your setup.

    Thanks,
    Rolustech Support

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "Amazing Product and beyond amazing support. For the price and the level of support... it is a bargin."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.