Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.
#295 - Appears to be Synching one way only
I tried and installed the trial version of verison 1.6 and it was working in the beginning (but not after a while). So i waited for version 1.7. I un-install 1.6 and installed 1.7 verified the licence and user count, activated the scheduling in sugar and in windows for cron job. Sugar events are sents to google, but goole event are not sent in sugar.
sandraarango
10 years ago
Also i dont know how to add this: please add following URL as redirect URI to Google APIs console http://bureaudr.cofamek.com:8008/sugarcrm/index.php?module=Users&action=GoogleOauth in google and i think it was not done with 1.6 and synch was working
10 years ago
Let me check with our support to see if your URI was sent to us. While I check on my end, can you check to see if everything is set up properly on your end- see step #14 https://www.sugaroutfitters.com/docs/gmail-sync/installation-guide. Please make sure the check marks are selected correctly.
10 years ago
Ok, thank you
Step # 14 was done - and is active and job logs are there at each 6 min.
Step #15 and 16 where also done in version 1.6 and was still there after un-install of 1.6 and re-install of 1.7
10 years ago
Hello-we did update your URI yesterday. Please let us know if the you were able to update the GSync preferences to update your syncing.
10 years ago
Ok, when i go to users and edit the user, i clic on the button TEST CONNECTION and i have an OK After that i save, and i still get the google error message below:
Erreur :redirect_uri_mismatch
The redirect URI in the request: http://bureaudr.cofamek.com:8008/sugarcrm/index.php?module=Users&action=GoogleOauth did not match a registered redirect URI
En savoir plus Détails de la requête
10 years ago
Can you run a quick rebuild & repair again?
10 years ago
ok, i has been done. Its is now working - i see event from google in sugar
10 years ago
i had to check Execute If Missed (it was uncheck) cause last time we add multiple copy of event in the calendar (same event 2 or 3 times)
10 years ago
it just append again we have 2 entry for each events now in google
10 years ago
and job is still running
10 years ago
since 5 min and scheduler is 6 min
10 years ago
but in sugar all is ok (only 1 event) for each
10 years ago
Does it seem to be working properly now?
10 years ago
we have multiple copy of event in the calendar (same event 2 or 3 times), for each events now in google - please see my last e-mail with sceenshots Event beginning with Meeting: (are those who have been added a second time ans seems to come from sugar and there where not there at the beginning, its seems thay have been added in sugar and sync back to google, but with Meeting: and added twice). We have also 1 meeting at 19:00 with we see 3 times ? that why last time we uncheck Execute If Missed on the scheduler.
10 years ago
Can you please email modulesales@datasyncorp.com the screenshots? I'm sorry- they don't come through this support portal.
10 years ago
message sent - thank you for patience
10 years ago
Hello- I believe we found the problem. There is an additional Calendar Sync (not our GSync product) installed causing some of the duplicates. Please uninstall any other calendar sync plugin before installing GmailSync in order to avoid any conflicts. You might need to do a fresh install of our new version 1.7 to get this updated correctly. Let us know if this works.
10 years ago
Hi Junaid, I finished doing the cleanup in the agenda, after i installed (back) the plugin in sugar (and did the configuration and all). Happy to report that all is working normally now - thank you very much. I will now proceed to the payment and let go of the trial.