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#2427 - How do I assign one contact within suitecrm to several suitecrm users which all have their own gmail accounts

Closed General Question created by Rafael 5 years ago

Hello,

I hope You understand the question.

The installation and connection with a suitecrm useraccount and an accourding gmail account has been successfully etablished twice.

now I wonder how i can assign the same contact (customer) i hold in the suitecrm database to two or more suitecrm users for the sync.

I can only assign one contact to one user.

even the user can see the contact when logged in, as long as its not contributed to him its not synced. and when i assign it to the second user, its deleted from gmail from the first user.

any hints? does it work with group settings?

chances are good I do the 10 Euro / month deal to keep RT GSync when we get this done because it seems to work and to fit. thanks

  1. info71 member avatar

    Rafael

    5 years ago

    I mean how do you guys do use it?

    For my understandings when a sales person gets a customer assigned, the boss should also have this same customer in his gmail, doesn't he? the boss should have everybody, while some other user accounts should have some accounts they have to work with which the admin-boss assigned them.

    • rolustech member avatar

      Rolustech Provider Affiliate

      5 years ago

      Hi,

      By default RT Gsync syncs the contact with the Gmail account of the user to which the contact is assigned. In case you want the contacts to sync to multiple Gmail accounts, we can do that with a customization in the plugin.

      Should you be interested in getting the plugin customized to meet your precise business requirements, please drop us an email at support@rolustech.com and we will get back to you.

      Thank you.


      Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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