by Rolustech

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#1057 - Howto uninstall

Closed Installation created by administratie 7 years ago

Hi,

We have evaluated GSync for our SuiteCRM instalation, but now want to uninstall the module.

Where can I find the uninstall procedure? How to stop GSync to be billed?

Kind regards, Hans Grundemann.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Hi Hans,

    You can uninstall it under the Sugar Admin settings, Go under Module Loader and click on uninstall infront of the GSync plugin and complete the uninstallation.

    For cancel the billing, You can check under your Sugar Outfitters My Account -> Purchases.

    Can you please let us know why do you want to uninstall, If you are facing any issue, We can help you out

    Regards Rolustech Support

  2. administratie member avatar

    administratie

    7 years ago

    Hi,

    We are working with SuiteCRM, wich is not 100% supported yet. Inspite of that we wanted to see how the integration would look like in Google Calendar. For the next period we will further evaluate whether this integration adds value to our workflow.

    Thanks for now, maybe we will take it further in the near future.

    Regards Hans.

  3. rolustech member avatar

    Rolustech Provider Affiliate

    7 years ago

    Sure, We are here to help you out!

    Regards Rolustech Support

  4. accounts11 member avatar

    WebWorkz

    a year ago

    Can you tell us how to clean up some phantom code from RTSync after we have uninstalled it? Is it safe to just find the references in the custom folder and remark them out?

    We are seeing the following errors when we go to Admin > Schedulers >

    Fatal error: require_once(): Failed opening required 'custom/include/Google/GoogleHelper.php' (include_path='/var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com:/var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com/include/..:.:/opt/plesk/php/7.3/share/pear') in /var/www/vhosts/webworkzdigital.com/clients.webworkzdigital.com/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 7
    
    

    We had RT Sync installed a long time ago but uninstalled it. It no longer shows up when we look at Admin > Module Loader. We are getting ready to do an upgrade and we are trying to clean up error messages..

    Thanks in advance for any suggestions you can provide.

  5. rolustech member avatar

    Rolustech Provider Affiliate

    a year ago

    Hi,

    Thanks for sharing our query!

    We are analyzing your problem and will get back to you with our feedback/solution.

    Regards Rolustech Support

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