by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

Free Trial

By clicking you consent to share your profile with the developer

#2796 - mask & number of digits

Closed Bug? created by rogeliogomez Verified Purchase 6 years ago

Is my understanding that in addition of defining a mask, and ensuring that the type of keys (numbers for example) exist in the fields. Product also force the number of digits, for example a mask


will validate entry of only numbers, and also forces to be 5 (no more no less)

is this correct? as in my installation is allowing less digits than the defined ones

  1. synolia-primary-contact member avatar

    synolia Verified Purchase

    6 years ago


    For the example given, the module will validate only to exactly 5 digits. Please make sure you have installed the module correctly and followed all the steps indicated in the installation part of the documentation link here. After, it is recommended to clean you browser's cache, usually by pressing CTRL+F5 (depending on the browser).

    If you still encounter difficulties with the module, please provide us with the version and flavour of your Sugar so that we can try and reproduce the issue.

    Kind regards, Synolia Support

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "This module is easy to work with and helps us keep our data and reporting in a format the way we want." - djohnson

    Read More Reviews