by Exsitec

Make communicating with customers through the Sugar Portal via notes easier and more intuitive! This add-on provides a familiar chat window on Cases so you don't have to click all over subpanels and record views just to talk to customers.

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Introduction

This plugin adds a Chat-style view to the Case module that allows you to quickly communicate on cases via Notes when cases are created via the Sugar portal. See the Installation / User Guide to get started!

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Getting started

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