iNetSudo for SugarCRM 8.0+ and 9.0+ allows SugarCRM Administrators to easily change to a different user without knowing their password, enabling them to configure and test any user's experience.
iNetSudo for SugarCRM 8.0+ and 9.0+
iNetSudo allows SugarCRM Administrators to easily change to a different user without knowing their password, enabling them to configure and test any user's experience.
Use cases: Enables Administrators to:
- Quickly Troubleshoot User reported issues
- Easily login as another user to Create and/or configure dashboards and Filters for Regular user
- Test to ensure Teams and Roles restrictions on data access are configured properly for restricted users
- More easily Debug and Test during development phases, especially for Sugar On Demand.
How it Works
SugarCRM Administrators can go to Administration -> User Management -> Click on any User that they would like to login as.
In the Action Menu, they will see a new Action: iNetSudo: Connect As ....
After choosing Login As, Administrators will be virtually logged in as that User.
They will see and experience Sugar as if they were that user without requiring that user's Password.
When they are finished, go back to that User's Profile, click the Action Menu, and choose iNetSudo: Logout from .....
- SugarCRM 8.0+ and SugarCRM 9.0+
- Works in Sugar On Demand and Onsite Deployments
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OneClick Sudo Login for SugarCRM 8 / 9
Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).