by Sugar-project

SugarPrint enables printing to PDF / XLS export of any: List view, Detail view and Calendar view in SuiteCRM and SugarCRM Community Edition. SugarPrint makes exporting basic or advanced Search Results to PDF or Excel a one-click process.

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#2337 - Cannot print any report - Working in progress

Open Bug? created by nordestinnovazione Verified Purchase 3 years ago

Hi!

I'm facing a strange issue trying to use sugarprint.
I installed the module, did a quick repair.
Then I tried to create a report both from listview and detailview.
Both for excel, grid and pdf the process starts and the system shows Work in Progress, but it never ends.
I also tried to set permissions to 775 for the whole instance.

I used your last module version (1.38) on the following version:
SuiteCRM Version 7.2.2
Sugar Version 6.5.20 (Build 1001)

Please help me solve this issue quickly.
Thanks

  1. marcomm member avatar

    Sugar-project Provider Affiliate

    3 years ago

    Buongiorno,
    potrebbe cortesemente inviarmi via mail (a alberto@sugar-project.com) gli accessi ad un account temporaneo del vostro CRM?
    In questo modo potrĂ² identificare rapidamente la natura del problema.
    Cordiali saluti,
    Alberto Pozzi

  2. nordestinnovazione member avatar

    nordestinnovazione Verified Purchase

    3 years ago

    We sent credentials a month ago and didn't get any feedback.
    We called you 7 times and continuously get postponed to the following week.
    Is it possible to solve this issue??

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