by 38 Elements

Using our advanced scheduling options for exporting SugarCRM reports you will be able to have SugarCRM reports delivered to you by Email or FTP server. Exporting SugarCRM reports on regular basis has never been easier and it will help you get your data when you need it and where you need it.

#4089 - Unable to install the package on SugarCRM OnDemand 8.3

Closed Installation created by Suavis Inc 5 years ago

We are unable to install the package on SugarCRM OnDemand 8.3 as I am getting the below errors

Scanning Package

Installation failed!

The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator. · Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below. · If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.

Package Scan Policy Guide

File Issues modules/ET_ReportExportStatus/ET_ReportExportStatus.php Invalid usage of a function file_exists() Invalid usage of a function unlink() Invalid usage of a function file_exists() Invalid usage of a function unlink() modules/ET_ReportExport/ReportExportLogic.php Invalid usage of a function fopen() Invalid usage of a function fputs() Invalid usage of a function fclose() Invalid usage of a function ini_set() Invalid usage of a function create_cache_directory() Invalid usage of a function array_filter()

  1. eontek-primary-contact member avatar

    38 Elements

    5 years ago

    Hi Satish,

    Just wanted to let you know that we are investigating the issue and will let you know once we are done.

    Thanks!

  2. sdas member avatar

    Suavis Inc

    5 years ago

    Any updates ?

  3. eontek-primary-contact member avatar

    38 Elements

    5 years ago

    Hello,

    We have created a new release of Report Exporter 2.0.1 in which we have addressed the issues that you listed.

    Can you please download the latest version Report Exporter and try to install it?

    If you need any assistance in installing or configuring the module we would be happy to help you!

    Thanks!

  4. sdas member avatar

    Suavis Inc

    5 years ago

    Hi, are you sure the module is working because it seems that upload is not working and on further debug it seems that below file is missing

        if(!SugarAutoLoader::fileExists('modules/ET_ReportExport/EontekUtility.php')){
          $this->createUtilityClass();
    
          require_once 'modules/ET_ReportExport/EontekUtility.php';
        }
        else{
          require_once 'modules/ET_ReportExport/EontekUtility.php';
        }
    
  5. eontek-primary-contact member avatar

    38 Elements

    5 years ago

    Hello,

    That part is good, there was an issue with the other part of the logic that was fixed but by mistake was not included in the package.

    We have updated the package and verified that FTP upload is working.

    Also I have attached an example of the FTP configuration just so that you can compare it to yours and verify that it is correct. FTP_example.png

    Thanks!

  6. eontek-primary-contact member avatar

    38 Elements

    5 years ago

    Forgot to write in previous response that we have uploaded package 2.0.2 that should have FTP working correctly.

    If there is anything else please let us know!

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