by AppJetty

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

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#2743 - HTTP: 500 Internal Server Error Unknown error.

Closed Installation created by Manon Moisan 5 years ago

Hi,

I've installed the latest package compatible for on-demand. Upload went well, install was fine and validation was ok. I then tried to create a template and I got the HTTP: 500 Internal Server Error

Unknown error.

I run a on-demand instance with SugarCRM Enterprise, Version 7.7.1.2 (Build 13).

Is there something I should have done, I followed the procedure provided ont sugaroutfitter.com.

Thanks,

Mathieu BĂ©langer

  1. Biztech member avatar

    AppJetty Provider Affiliate

    5 years ago

    Hello Mathieu,

    Thank you for contacting Biztech Support. We are extremely sorry for the inconvenience.

    We have fixed the issue and updated the installable plugin. As you have SugarCRM 7.7.* please download the latest Survey-Rocket-Sugar7-2.1.zip from your SugarOutfitter account and try to install on your instance. Please do repair and rebuilt the instance after successful installation of Survey Rocket Plugin. If still you are facing the issue please share your Instance admin login detail at support@biztechconsultancy.com. We will check , debug and try to resolve the issues that you are facing.

    Thanks & Regards, Biztech.

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